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James M.

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Latest activity by James M.
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    James M. created an article,

    How to do a fresh install of Windows 10

    Sometimes, Windows may have some errors that can’t be resolved within the operating system and would require a fresh installation of Windows. Prior to starting this process, if you have any files y...

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    James M. created an article,

    Packaging your BLD PC for RMA

    If you were approved for RMA by our Customer Service team, you'll need to package the PC per our requirements. This will guarantee the safety of your PC in transit and prevent damage to the system....

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    James M. created an article,

    Does NZXT Cover Importation Costs for BLD PCs?

    No, we do not cover any fees or charges related to the importation of orders through the customer's country. The value of the fees depends on where the product is being shipped to, the retail cost ...

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    James M. created an article,

    Troubleshooting Problems with Software

    Unfortunately, the BLD warranty does not cover any issues with the operating system or any other software on your system unless it is directly linked to your system’s hardware. Here is some informa...